Privacy statement

1. Purpose and categories of data

We may collect or receive personal information for several purposes connected with our business operations which may include the following:

1.1 Contact - Through phone, mail, email and/or webforms The following categories of data are collected.

• • A first and last name
  • An email address
  • Telephone number
  • Adress
  • City
  • Postal code
  • IP address

Retention period : We retain this data upon termination of the service for the following period: 60 months.

1.2 Newsletters The following categories of data are collected:

1. • An email address
   • First name
   • Last name

Retention period: We retain this data upon termination of the service for the following period: 12 months.

1.3 To support services or products that a customer wants to buy or has purchased The following categories of data are collected:

• • A first and last name
  • An email address

Retention period: We retain this data upon termination of the service for the following period: 12 months.

1.4 Compiling and analyzing statistics for website improvement The following categories of data are collected:

• • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.

Retention period: Upon termination of the service, we retain this data for the following period: 24 months.

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

• Purpose of the data transfer: Accounting
  Country or state in which this service provider is located: Canada.
• Purpose of the data transfer: Hosting
  Country or state in which this service provider is located: Canada.
• Purpose of the data transfer: Sending newsletters
  Country or state in which this service provider is located: Canada.
• Purpose of the data transfer: Bot/Spam Prevention
  Country or state in which this service provider is located: Canada.

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety. If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

5. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie policy webpage.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.

9.1 You have the following rights with respect to your personal data

• • You may submit a request for access to the data we process about you.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request correction or deletion of the data if it is incorrect or not or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
  • You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
  • We shall give access to personal information in an alternative format to an individual with a sensory disability who has a right of access to personal information under PIPEDA and who requests that it be transmitted in the alternative format if (a) a version of the information already exists in that format; or (b) its conversion into that format is reasonable and necessary in order for the individual to be able to exercise rights.

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

Online Golf Balls
1633 rue de l'Industrie,
Beloeil, Québec, Canada
J3G 0S5
Website: Online Golf Balls
Email: info@onlinegolfballs.ca
Phone number: 450-467-5212

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded: Jessica Mireault info@onlinegolfballs.ca